#### *1. Order Cancellation*
– *Prepaid Orders:*
– May be cancelled within *24 hours* of placement if processing hasn’t begun.
– Cancellations after 24 hours or once processing starts (Day 2 onward) *are not permitted*.
– *COD Orders:*
– ₹100 advance fee is *non-refundable* upon cancellation.
– Full order cancellation not permitted after 24 hours.

#### *2. Refund Eligibility*
| Scenario | Refund Applicable? | Conditions |
|———————————–|—————————-|—————————————————————————-|
| Prepaid order cancelled in ≤24h | ✅ Full refund | Only if order not yet processed |
| Prepaid order cancelled after 24h | ❌ No refund | Processing begins Day 2 |
| Any COD cancellation | ❌ No refund of ₹100 fee | Advance fee always forfeited |
| Manufacturing defects | ❌ No refund | Replacement only (per Section 5 of T&C) |
| Shipping damages | ❌ No refund | Replacement only (with valid unboxing video within 48h) |
| Buyer’s remorse/sizing/color | ❌ No refund or exchange | Strictly as per Section 5 of T&C |

#### *3. Refund Process*
– *Approved Refunds:*
– Processed within *7 business days* via original payment method.
– Razorpay processing fees (if any) deducted from refund amount.
– *Non-Refundable Amounts:*
– ₹100 COD advance (all cases).
– Payment gateway charges (for prepaid refunds).

#### *4. Non-Cancellable Situations*
Orders *cannot be cancelled* if:
– Processing has begun (after 24 hours).
– Item is shipped (tracking ID generated).
– Custom/special orders (explicitly marked non-cancellable).

#### *5. Warranty & Replacement Notes*
– Refunds are *never provided* for defective items – only replacements as per:
– Warranty terms (Section 6 of T&C).
– Replacement policy (Section 5 of T&C).
– Replacement requests void if unboxing video not submitted within *48 hours*.

#### *6. Contact for Cancellations*
– *Email only:* uniquestore24.in@gmail.com
– Subject: “CANCELLATION REQUEST – Order #[Number]”
– Must include: Order number, payment screenshot, and reason.
– *No cancellations accepted via phone* or other channels.

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### *Key Disclaimers*
– ⚠️ *COD orders:* Your ₹100 advance is *always forfeited* upon cancellation.
– ⏱️ *24-hour window:* Strictly enforced for prepaid cancellations (timestamp based on IST).
– 🔧 *Defects?* Never eligible for refund – replacement is sole remedy.
– 💸 *Refund timeline:* 7 business days after approval (excludes bank processing delays).

*By placing an order, you acknowledge that:*
> “uniquestore24 operates under a strict replacement-only policy for defects/damages. Refunds are exceptionally limited to unused prepaid orders cancelled within 24h, subject to processing status. The ₹100 COD fee is permanently non-refundable.”

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This policy reinforces your existing T&C clauses (Sections 3, 5, and 6) while establishing clear boundaries for cancellations/refunds, minimizing financial risk and operational disputes.